For example, maybe you upgraded an application and the new version came with a new icon, but you still see the old icon on the desktop. Last Updated: March 16, ... Open the Windows Start menu and click Settings > Apps. First and foremost, the reason why the blank icons appear on the desktop is because the icon cache is corrupted, as Marcy has pointed out. Sometimes a blank or damaged icon may appear when a perfectly good icon was displayed before. Maybe it's time to rebuild the icon cache database on Windows 10… Office icons are blank after installing Office from the Microsoft Store. Find Microsoft Office Desktop Apps in the app list, select it and click on Advanced options. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. The above resolutions are among the most likely fixes for blank desktop icons. Windows 10 tip How to reset the icon cache database on Windows 10 Are icons on your desktop appearing blank or broken? I had several shortcuts on my desktop to various sites I visit often, These shortcuts used to have the Chrome icon (since Chrome was default) but now they are a picture of blank paper with a folded upper right corner. Sometimes the icon cache gets out of date, causing icons to display incorrectly, or even go missing. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. If your Windows 10 desktop icons are missing, there may be an issue with either your icon settings or your core Windows system. Reasons Behind the “Desktop Icons are Missing in Windows 10” Problem: A majority of people are considering it a bug inside Windows 10 but it is not. However, for the desktop icons missing issue, there are a few standard fixes you can try and hopefully resolve the issue on your computer. Issues like these often don’t have an apparent reason and that makes it difficult to troubleshoot them. This can be a result of an improper shutdown - for example, powering off the machine or losing power, instead of clicking Start -> Shutdown. Press the Next and Reset buttons to restore Windows 10 to its factory settings. Windows 10 has two types of Modes built-in for the users’ facilitation i.e. I upgraded my Windows 8.1 pro 64bit to Windows 10 pro 64bit. Desktop and Tablet. It can happen accidentally and you may have modified some settings unknowingly. A lot of users have been able to fix desktop icons with the System File Checker or by rebuilding the icon cache.