I have owned two iComfort mattresses. ago and it's still like new and extremely comfortable as it was when bought. Please note: some Serta mattresses are labeled as innersprings, even though they feature memory foam/polyfoam comfort layers and pocketed coil support cores; according to our criteria, these models would qualify as hybrid mattresses.. Serta fails to realize the competition has now created a new model for online mattress purchasing backed by 100% "friendly" customer support and warranty. The company offers financing options, long warranties and free standard shipping, but installation is not included with standard shipping. Updated January 24, 2020. Frustrated all around with lack of customer care. Unsubscribe easily. Customers appreciate that Serta provides a 120-night sleep trial warranty on all mattresses purchased online, plus financing options and free standard delivery. Considering a Serta mattress? Both have broken down with dipping and uneven wear. Consumer reviews, product line details, available models, retailers, purchasing options, and more. Unsubscribe easily. Serta also sells pillows, sheets, crib mattresses and pet beds. Over the last year both my husband and I quit sleeping in our master bedroom due to back pain and shoulder pain. Read customer reviews to find out if Serta offers the best sleep for you. I have Chronic Back and Neck Pain and the mattress we have now is not working for Us. Thank you Serta for being so good to my family. Standard shipping is free when you order from Serta.com but does not include installation or removing your old mattress. We are not large people 160 and 190 5ft8. Sign up to receive our free weekly newsletter. Serta Sleep True is the value range from Serta, one of America's oldest and largest mattress brands.We’ve tested each mattress and have collected the results below along with our recommendations. Even though I had a verifiable Serta mattress, they were not going to help at all or come up with a friendly workaround to help out (like the best companies do). ???? Serta takes the easy way out to find a reason to not warranty a known issue. – Serta® Support Foam – Designed and Made in Canada Serta SleepTrue™ Collection. ConsumerAffairs is not a government agency. I would Love to wake up each morning without the pain and stiffness I experience now. Our content is intended to be used for general information purposes only. Find helpful customer reviews and review ratings for Serta Perfect Sleeper Luxury Firm 400 Memory Foam Mattress, Queen at Amazon.com. Definitely not Sealy. 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I attempted to contact Sealy multiple time via phone calls and emails for warranty and I never received a response. Not going to chase the warranty nightmare. I didn't finance it. I bought my Serta Perfect Sleeper mattress close to 20 yrs. The "Pillow Top" makes it so comfortable and it's not too firm but firm enough for good support and no aching backs. Serta offers hybrid and innerspring mattresses that are currently available in two different mattress series. This is a excellent quality mattress that has lasted through many children jumping on it by day, having girls movie nights, and piled up fast asleep until morning. FAQ. Comfort Scale Rating. Serta Perfect Sleeper Select Kleinmon II Plush Mattress Review. Some of these mattresses are online exclusive, not sold in retail stores. The Serta perfect sleeper now lets me wake up feeling well rested and ready for the day, and I’m completely pain free. I don't have a lot of money to spend being on Disability, so I was surprised to find that Serta has quite a few mattress selections that not only are comfortable with good back support, but they're also very affordable. The delivery company doesn't even have a customer service line or a live person to talk to. The current state of the mattress does not allow for a comfortable sleep and my wife has to sleep in our spare room because the dips impact her spine and creates pain. Whatever the issue is it's covered 100% for life and it is the most awesome mattress you can lay on. Thank you. My wife and I just purchased a Serta Sleep Perfect mattress for almost 1400.00. I purchased both of my mattresses from Art Van and whom provided a warranty replacement for the first mattress I purchased. Browse mattresses in Serta’s SleepTrue collection which include the following features… Comfort Luxe™ Gel Fibre. Serta Sleeptrue Lindridge Plush Eurotop - Mattress + Box Spring, One Size , White JCPenney Affiliate on sale for $609.00 original price $1,625.00 $ 609.00 $1,625.00 After purchasing my new mattress I have had it over five years and it is still like new. Be the first one to find this review helpful. Only lasted 3 years. See reviews below to learn more or submit your own review. Serta mattresses come in a range of models and comfort levels. We also don't spend more than the 7 to 8 hrs in bed.