Every garage door opener comes with a disconnect switch in case you lose power. A good way of testing them is to put a block of wood in the way of the door, and then attempt to close it. Our skilled repair experts will bring all the necessary safety equipment, tools, and parts to you, so all you’ll have to do is sit back, relax and let us handle the rest - it’s really that easy. There are a number of reasons why the motor will run but the chain doesn t move. If that doesn’t work, follow the reprogramming instructions located on the door to your keypad or in the user manual. This is frustrating, especially if you’re trying to get your car out of the garage. There’s no pressure, no hidden fees, and everything is as seamless and transparent as possible - pay for your repair only after the process is complete. The way to do this is to perform regular checks on your garage door opener to ensure that it’s in top condition. Be aware though, if they are broken it’s best not to fix them yourself. Sometimes, homeowners will find that their automatic garage door opener runs but the door doesn’t move. If the garage door is not opening but the motor is running, the problem might rest on the springs in your garage-door assembly. My Stanley garage door opener stopped opening and closing the door. He enjoys breaking down complex topics and explaining them in interesting ways. Not sure what else to do, I pulled the cord to disconnect the door and shut it, and opened it again so I could get the car out. If your torsion spring needs tightening or replacing, we highly recommend calling a professional service – the tension stored in the springs holds a lot of energy, and is a tricky fix even for experienced DIY-ers. I accidentally activated the opening of my automatic garage door even though it was physically locked with the lockbar at the side of the door. We work with a lot of homeowners who aren’t sure what’s wrong with their garage door. Home owners say that they can hear the motor running, but the opener simply will not operate the door. You can troubleshoot the problem yourself though, so here’s what to do if the garage door opener isn’t doing its job. These are what gives your garage door the tension needed to open. If your garage door won’t open when you’re attempting to use the keypad, it’s often as simple as replacing the battery. Book a garage door repair online now to have our technicians come perform a thorough in-home diagnostic within the same day. The other possible problem is your garage door could be failing to engage with your opener. Required fields are marked *. These are there to ensure that nothing is in the path of the door when it’s opening and closing. If you’re at all unsure about what’s happening, talk to a repair expert to fix it for you. The holidays are a magical time of year when everything seems lighter and brighter. If you’re not sure where yours is, take a look at your manual for your garage door opener, as this should have the answer for you. If you see anything that doesn’t look quite right, again, call in a repair expert to handle it for you. Puls Technologies Inc. is not in any way associated with Puls GmbH of Munchen. But the garage door opener itself doesn't lift the door anymore, even with the door reattached to the trolley. We are happy to share our national appliance report to help consumers make the best appliance purchase decisions using our data on affordability, the best value for money, ease of use, and more. Carol on September 30, 2018: They can hear the motor going, but the door itself is not opening. He has been a Puls staff writer for two years. There are a couple of reasons why this might occur, so we thought we would explore them below in case you’re experiencing this problem. It’s the tension stored in those springs that actually gets your heavy garage door to move up and down. Over time, they can take dents and scratches from the elements, and from anyone bumping into the door itself.