If the dispenser door motor is defective, the dispenser door won’t open. Troubleshoot ice makers for all refrigerator brands including Kenmore, Maytag, GE, Whirlpool, Samsung, LG, KitchenAid, and Frigidaire refrigerator ice maker … We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. © Copyright 2020 Hearst Communications, Inc. The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the freezer. As long as you continue to use your ice maker on at least a daily basis, you are unlikely to have any problems with ice not dispensing. Shipping all 7 days! She writes travel and budgeting tips and destination guides for USA Today, Travelocity and ForRent, among others. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. The wire on/off arm is down. How to Unclog the Refrigerator's Water Dispenser Line, Troubleshooting KitchenAid Built-in Refrigerators, How to Check a Front-Loader Washing Machine's Drain Trap, GE Appliances: Refrigerator - Crushed Ice Only, No Cubes, Hitachi Home Electronics: Frequently Asked Questions, How to Troubleshoot a Whirlpool Refrigerator Freezer Model Number GI5SVAXVl01, How to Get the Ice Machine Working on a Fridge, How to Troubleshoot Ice Makers in Fridges. Find out how to repair a refrigerator ice maker that's not dispensing ice by troubleshooting common problems and parts like ice dispenser actuators and micro switches. Certain ice dispensers built into the freezer compartment of your refrigerator offer the option of crushed or cubed ice. Check all water connections for pinched or bent lines. If the entire dispenser system is not working, the control board is more likely to be at fault. The dispenser control board governs most of the functions of the dispenser system. If a dispenser switch does not have continuity, replace it. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. Is your refrigerator ice maker not working or dispensing ice cubes? Common solutions for: Why is My Frigidaire Ice Maker Not Dispensing Ice? The ice maker is turned on. Wait a while and then press the crushed ice button on the refrigerator, followed by the ice cube option. The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. How do I make the ice eject from the ice mold tray? Certain ice dispensers built into the freezer compartment of your refrigerator offer the option of crushed or cubed ice. Model number is PLHS69EESSN. In some cases, there may not be enough water flow to the ice-making unit, or an ice buildup may block the mechanism that moves when switching between cubes or crushed ice. My fridge/freezer ice maker isn’t dropping ice cubes. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. You can use a multimeter to test the motor for continuity. If the control board is faulty, it may stop supplying power to the entire dispenser system. 01 - Dispenser Control Board. If the auger turns freely, use a multimeter to test the auger motor for continuity. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. Inspect the dispenser actuator—if it is broken, replace it. Cubes trapped beneath the ice-crushing mechanism end up as crushed ice in the ice-collection container. If only one dispenser part is not working, test each of the dispenser components before testing the control board. She enjoys exploring foreign locales and hiking off the beaten path stateside, snapping pics of wildlife and nature instead of selfies. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! This resets the unit. I tried holding the ice cube button down which worked before but it will not work now. Already ordered? Remove ice clumps and shavings, then replace the bin -- the bin-removal procedure may vary based on the model of the refrigerator, but it is designed to come out fairly easily. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. If you've chosen cubes but get crushed ice instead, there's no need to worry -- the unit isn't broken. As a result, the dispenser will not dispense ice. If one of the dispenser switches is defective, the dispenser will not work. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. If the control board is faulty, it may stop supplying power to the entire dispenser system. Kathy Adams is an award-winning journalist and freelance writer who traveled the world handling numerous duties for music artists. Email. The dispenser actuator interacts with the dispenser switches, which power the auger motor and other dispenser components.